Vanessa Toy
DSC DIRECTOR
MAppSc (OD), Dip. PW, Adv Dip. Facilitation, GAICD
Vanessa is the calm in the NDIS ‘storm’ at DSC. You want Vanessa on your side when the going gets ‘people tough’, the really hard part of NDIS change. Aside from being a Director at DSC, she is an Associate of Melbourne Business School in Executive Education. Vanessa is a consultant, trainer and executive coach to commercial, government and community sector organisations in the areas of leadership, management and organisational development.
Vanessa holds a Masters in Organisation Dynamics and is one of only a few hundred people in the world qualified in Process Work, a cutting edge approach to working with complex systems and team dynamics. She coaches leaders from all sectors, and is accredited in ‘The Leadership Circle’ methodology. Vanessa has an endless thirst for exploring what makes individuals and organisations tick and if anyone can assist in developing successful leadership approaches for the NDIS, it’s her.
VANESSA'S ARTICLES
In the first article of this series, Roland & Vanessa explore the 6 opportunities providers are missing to improve Participant outcomes while increasing revenue.
If you read the news, it’s easy to believe the NDIS is in a cataclysmic spiral. But it’s not time to give up hope yet, write Vanessa & Roland.
Vanessa and Roland take stock of where we are at with the NDIS and offer some inspiration for planning your organisation's journey...
The NDIS desperately need leadership that can show integrity, admit to the problems and give families reason to believe that things will get better. But instead what we've got is a plane with no pilot - and a Scheme thats funding still hangs in the balance thanks to Labor's Budget response.
What is the right culture for the NDIS, a quasi-marketplace with disruptive service models and ad hoc decision making? Roland and Vanessa outline the 6 crucial pieces of the puzzle.