Are Your Service Agreements Compliant in 2019/20?

The NDIS Price Guide and Provider Toolkit include strict rules on what a provider can charge for and what information should be included in service agreements. Yet very often DSC sees service agreements that are completely non-compliant with these rules. With the Quality and Safeguards Commission and associated audits rolling out across the country, this is something you want to get on top of ASAP.

To help you out, we’ve prepared a free guide to ‘What can and cannot go into service agreements?’ It includes information on:

  • Cancellation fees

  • Travel charges

  • Additional fees

  • Establishment fees

  • Reporting

  • GST

  • FAQs on service agreements

  • And more!

Updated 1 July 2019 to account for 2019/20 Price Guide.

If one service agreement guide isn’t enough for you, check out the detailed resource NDIS service agreements: making choice and control more real by the Office of the Public Advocate.