DSC Resource Guide to Quality and Safeguarding Key Documents

The new NDIS Quality and Safeguards Commission website is up and there is information all over the place! We have developed a guide to the key NDIS resources to help navigate the maze a little easier. Things are moving around all the time so if you notice a link is outdated please let us know so we can keep this up to date.

 

1.     NDIS Quality and Safeguards Commission  

1.1 NDIS Quality and Safeguards Commission – About

1.2 NDIS Quality and Safeguards Commission Corporate Plan 2018-2019  

1.3 Reasonable and Necessary podcast series - Episode two: 8 July 2018

1.4 NDIS National Provider Forums 2018s

1.5 NDIS Commission Q & A

1.6 NDIS Commission Portal

1.7 NDIS Commission Compliance and Enforcement Policy V1 June18

1.8 Then and now for Providers in NSW

1.9 Then and now for Providers in SA

1.10 NDIS Commission - What does this mean for providers?

1.11 NDIS Commission snapshot - October 2018

1.12 National Disability Insurance Scheme NDIS (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018[F2018L00630]

1.13 NDIS Participant Letter (SA & NSW)

1.14 NDIS Participant Letter (Easy Read)

1.15 NDIS Participant Letter - Auslan

1.16 Procedures for determining breaches of the Australian Public Service Code of Conduct and for determining sanction

1.17 NDIS Quality and Safeguards Framework

1.18 NDIS Quality and Safeguards Framework Summary

1.19 Freedom of Information

1.20 Six monthly Activity Report (July-Dec18)

1.21 Fact sheet NDIS Commission then and now snapshot Feb 19

1.22 Provider Newsletters

1.23 NDIS Provider Register and Compliance and Enforcement Actions

1.24 Fact Sheet: Then and now for Providers in Tas

1.25 Fact Sheet: Then and now for Providers in NT

1.26 Fact Sheet: Then and now for Providers in QLD

1.27 Fact Sheet: Then and now for Providers in the ACT

1.28 Fact Sheet: Then and now for Providers in Vic

1.29 Presentation: Introductory Information Sessions- March/April 2019

1.3 Welcome to the Quality and Safeguarding Commission

1.31 Welcome to the NDIS Commission - Video with Graham Head

1.32 Compliance and Enforcement Policy

1.33 Infringement Notice Policy

1.34 NDIS Commission Corporate Plan 2019-2020

 

2.     NDIS Quality and Safeguards Commission – Easy Read & Alternate Formats for Participants 

2.1 Welcome - Easy Read

2.2 About the NDIS Commission - Easy Read

2.3 Why we need an NDIS Commission - Easy Read

2.4 NDIS Participants - Easy Read

2.5 NDIS Commission Participant Letter NSW & SA - Easy Read

2.6 NDIS Providers - Easy Read

2.7 Workers - Easy Read

2.8 NDIS Participant Letter - Auslan

2.9 NDIS Commission’s how to make a complaint brochure

2.10 Participant Welcome Pack- easy read

2.11 'Speak up' resources

2.12 NDIS Commission Participant letter ACT, NT, QLD, TAS & VIC - Easy read, July 2019

2.13 NDIS Commission Participant letter ACT, NT, QLD, TAS & VIC, July 2019

2.14 NDIS Commission Participant Letter ACT, NT, QLD, TAS & VIC - Auslan Translation, July 2019 

2.15 Fact Sheet - How to Make a Complaint

3.     Legislative Instruments 

3.1 National Disability Insurance Scheme Act 2013

Rules

3.2 National Disability Insurance Scheme (Code of Conduct) Rules 2018 [F2018L00629]

3.3 National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 [F2018L00631]

3.4 National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018 [F2018L00632]

3.5 National Disability Insurance Scheme (Specialist Disability Accommodation Conditions) Rules 2018 [F2018L00627]

3.7 National Disability Insurance Scheme NDIS (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018[F2018L00630]

3.8 National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018 [F2018L00633]

3.9 National Disability Insurance Scheme (Complaints Management and Resolution) Rules 2018 [F2018L00634]

3.10 National Disability Insurance Scheme (Provider Definition) Rule 2018 [F2018L00628]

3.11 National Disability Insurance Scheme (Protection and Disclosure of Information - Commissioner) Rules 2018 [F2018L00635]

3.12 National Disability Insurance Scheme (Practice Standards – Worker Screening) Rules 2018 [F2018L00887]

3.13 Summary of the NDIS Rules  

Guidelines 

3.14 National Disability Insurance Scheme (Procedural Fairness) Guidelines 2018

3.15 National Disability Insurance Scheme (Approved Quality Auditors Scheme) Guidelines 2018 [F2018N00114]

3.16 National Disability Insurance Scheme (Quality Indicators) Guidelines 2018 (Notifiable Instrument) [F2018N00041]

3.17 Specialist Disability Accommodation (SDA) Design Category Requirements Guidelines

3.18 Your guide to legislation, rules and policies

 

4.     Provider registration, verification and certification

4.1 Renewal of Registration – Quick Reference Guide

4.2 New NDIS Provider Application (Commission)

4.3 Provider Registration Guide to Suitability

4.4 NDIS Terms of Business

4.5 NDIS Practice Standards Verification Module – Required Documentation Oct18

4.6 Fact sheet: How to register as an NDIS provider (brochure)

4.7 Application Pack – NDIS Practice Standards and quality indicators

4.8 Application Pack – NDIS Provider application to register process guide

4.9 Application Pack – Registration renewal process guide

4.10 Application Pack – Suitability assessment process guide

4.11 Application Pack – Registration Requirements by Supports and Services

4.12 Application Pack – Understanding providers’ obligations

4.13 NDIS Practice Standards: skills descriptors (High Intensity Skills Descriptors)

4.14 NDIS Provider Register

4.15 Add an auditor relationship (Provider)

4.16 Add or manage key personnel (Provider)

4.17 Add or manage service areas (Provider)

4.18 Change contact details (Provider)

4.19 Renewal of a registration (Provider) 

4.20 Getting access to NDIS Commission Portal (Provider)

4.21 NDIS Provider Toolkit (for providers not yet transitioned to Commission)

4.22 National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 [F2018L00631]

4.23 Compliance and Enforcement Actions

4.24 Provider Information Pack

4.25 Registration Renewal Fact Sheet

4.26 Your Guide to Provider Registration

4.27 Quick Reference Guide: Getting Access to the NDIS Commission Portal

4.28 Understanding Provider Registration - Video with Samantha Taylor, Registrar

4.29 Provider Registration Guide to Suitability for WA

 

5.     NDIS Code of Conduct

5.1 Fact sheet: NDIS Code of Conduct

5.2 NDIS Code of Conduct – Summary for Workers

5.3 NDIS Code of Conduct- Guidance for Workers

5.4 NDIS Code of Conduct- Guidance for Service Providers

5.5 National Disability Insurance Scheme (Code of Conduct) Rules 2018 [F2018L00629]

5.6 Your Guide to the Code of Conduct

5.7 Worker Orientation Module - Quality, Safety and You

 

6.     Incident Management

6.1 NDIS Quality and Safeguarding Commission- Incident Management Guidance

6.2 Weekly Reporting of Unauthorised Routine Chemical and Routine Environmental Restrictive Practices

6.3 Reportable Incidents Portal

6.4 Quick Reference Guide: Create an immediate notification

6.5 National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018 [F2018L00633]

6.6 Restrictive Practices Monthly Reporting Form- Quick Reference Guide

6.7 Reportable Incidents Guidance

6.8 Your Guide to Incident Management

6.10 Quick Reference Guide: Managing My Reportable Incidents

6.11 My Reportable Incidents FAQ

6.12 Quick Reference Guide: Complete the 5 day Notification

6.13 Detailed Guidance: Expectations of Workers Providing Services in Incident Management and Reporting Incidents

6.14 Incident Management System Guidance

6.15 Then and now – reportable incidents and complaints – ACT

6.16 Then and now – reportable incidents and complaints – NT

6.17 Then and now – reportable incidents and complaints – QLD

6.18 Then and now – reportable incidents and complaints – TAS

6.19 Then and now – reportable incidents and complaints – VIC

Contact: reportableincidents@ndiscommission.gov.au.

 

7.     Worker Screening 

7.1 Intergovernmental Agreement on Nationally Consistent Worker Screening for the NDIS

7.2 List of specified services and support for worker screening

7.3 Worker Screening information including transitional arrangements

7.4 Worker Screening (Workers)

7.5 National Disability Insurance Scheme (Practice Standards – Worker Screening) Rules 2018 [F2018L00887]

7.6 Introduction to Worker Screening

7.7 Worker Screening Requirements (Registered NDIS Providers)

 

8.     Behaviour Support

 8.1 National Framework for Reducing and Eliminating the Use of Restrictive Practices in the Disability Service Sector (the ‘National Framework’)

8.2 Behaviour Support Practitioner Workshop presentation

8.3 NSW Behaviour Support workshop - Practitioners (Session 1) video presentation

8.4 Presentation transcript

8.5 Behaviour Support Workshop - NSW Requirements (FACS)

8.6 Behaviour Support Workshop - NSW Requirements (FACS) (Session 2) video presentation

8.7 Presentation transcript

8.8 Behaviour Support Implementing Provider Workshop presentation

8.9 NSW Behaviour Support workshop - Implementing Providers (Session 3) video presentation

8.10 Presentation transcript

8.11 Behaviour Support Workshop - SA Requirements (OSP)

8.12 Behaviour Support Workshop - SA Requirements (OPA)

8.13 NDIS Commission presentation for implementing providers - video presentation

8.14 Behaviour Support Workshop - SA Requirements (OSP and OPA) (Session 4)

8.15 This page answers some key questions about behaviour support plans and restrictive practices

8.16 Notification of behaviour support practitioners (s29)

8.17 June 2019 Road Show Behaviour Support Q&A

8.18 Instructions for Implementing Providers ACT, QLD and VIC

8.19 Portal User Guide for Monthly Reporting on Restrictive Practice

8.20 NDIS Participants in Residential Aged Care

8.21 Behaviour support

8.22 National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018 [F2018L00632]

8.23 Behaviour Support Information Pack

8.24 The Positive Behaviour Support Capability Framework

8.25 Transitional arrangements

8.26 Comprehensive Behaviour Support Plan Template (June 19)

8.27 Interim Behaviour Support Plan Template (June 19)

8.28 Notification S28 Form

8.29 Notification S26 Form

8.30 Compendium of Resources for Positive Behaviour Support

8.31 Lodging a Behaviour Support Plan User Guide

8.32 Videos for Providers and Practitioners: Behaviour Support in the NDIS Commission

8.33 Weekly Reporting of Unauthorised Routine Chemical and Routine Environmental Restrictive Practices

Contact details:  behavioursupport@ndiscommission.gov.au.

 

9.     Complaints

9.1 Give feedback or make a complaint about the NDIA

9.2 Ask the Administrative Appeals Tribunal to review an NDIA decision

9.3 Make a complaint about the NDIA to the Commonwealth Ombudsman

9.4 Complaints Management and Resolution Guidance

9.5 Effective Complaints Handling Guidelines for Providers

9.6 Complaints about providers not currently under the NDIS Commission

9.7 Complaints about how a provider treats its workers – Fair Work

9.8 NDIS Commission’s how to make a complaint brochure

9.9 NDIS Commission online complaints form

9.10 NDIS Commission fact sheet – what to expect in conciliation

9.11Complaints process

9.12 Disability advocacy finder

9.13 National Disability Insurance Scheme (Complaints Management and Resolution) Rules 2018 [F2018L00634]

9.14 Complaints about the NDIS Commission can be made to the Commonwealth Ombudsman

9.15 Your Guide to Complaints Management

9.16 Then and now – reportable incidents and complaints – ACT

9.17 Then and now – reportable incidents and complaints – NT

9.18 Then and now – reportable incidents and complaints – QLD

9.19 Then and now – reportable incidents and complaints – TAS

9.20 Then and now – reportable incidents and complaints – VIC

9.21 'Speak up' resources

9.22 Valid Podcast series – Episode six: 8 August 2019

9.23 Fact Sheet - How to Make a Complaint

Requests for reconsideration:

 

10.  Auditor

10.1 Associate with registration application (Auditor)

10.2 Update registration application (Auditor)

10.3 Attaching audit documents (Auditor)

10.4 Audit recommendations (Auditor)

10.5 Rate and finalise practice standard outcomes (Auditor)

10.6 National Disability Insurance Scheme (Approved Quality Auditors Scheme) Guidelines 2018 [F2018N00114]

10.7 National Disability Insurance Scheme (Quality Indicators) Guidelines 2018 (Notifiable Instrument) [F2018N00041]

10.8 Approved Quality Auditors

11.  Quality and Safeguarding Working Arrangements  

11.1 Western Australia

11.2 National Disability Insurance Scheme NDIS (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018[F2018L00630]

 

12.  CALD Resources

In your language – Resources that explain the Commission, Code of Conduct, Complaint Process and NDIS Commission Participant letter (SA & NSW) in Arabic, Chinese, Filipino, French, Greek, Hindi, Italian, Macedonian, Samoan and Vietnamese.