Change management is a critical issue for services providers. Combating the feelings of fear and confusion amongst staff is vital for ensuring service delivery standards remain high. That takes careful and constant communication. Meanwhile, leading your clients effectively through changes give you an opportunity build trust and demonstrate your ongoing commitment to seeing them reach the best possible outcomes.
One of the tools in the QLD Government’s recently created NDIS toolkit focuses on readying clients for change. See 6a, b & c Guide, Templates and Presentation to support leading clients through service change in the NDIS.
Changing IT systems can be one of the biggest stresses that providers in the disability sector will face. Rob explores what you need to consider before taking the plunge.
As part of the Boosting the Local Care Workforce program, the Department of Social Services has released a new NDIS Demand Map that every provider needs to know about.
DSS recently announced new funding to assist providers and organisation to grow into the NDIS market. Rob Woolley explores the details.
Which Brad Pitt film has the most relevance to NDIS providers today? Rob gives you the answer, along with some essential tips on how to measure success in the New World.
Last year, we called out for nominations for the DSC Annual Provider Award for NDIS Transition. We are excited to award it to a provider who tackled the challenges of NDIS transition with creativity and fantastic stakeholder engagement.
What would you do differently if you could start your NDIS journey from the beginning? Two years after his original hit blog, Rob explores what he would change about his transition if he could turn back time… for a second time.
Registering as an NDIS provider is complicated. Here is a free guide to the process and some resources to help you through the journey.
This handy (free) online tool helps Participants work through the daunting task of Pre-Planning and get the most out of their NDIS Plan.
Everyone is looking for the magical IT solution which will solve all their problems. But as Shiung explains, the problem is rarely ever about technology.
Sara explores Most Significant Change, a helpful tool for investigating your organisation’s impact on the lives of the people it supports.