NDIS Leadership:
Building a Values-Based Commercial Culture


"The only thing of real importance that managers do is create and manage culture" - Edgar Schein


We are able to tailor and present any of our workshops as organisational training, either in person or online.

Contact us for more information.


The single biggest issue confronting existing organisations in the NDIS is getting staff onboard with a new way of operating. Consumer choice in a market based environment requires all levels of staff to both understand and commit to a commercial approach. Commerciality does not need to be at odds with a values-based approach. However, for most organisations, achieving values-based commerciality requires significant change in workplace culture.

Bringing about deliberate culture change is always challenging, and the NDIS context brings both an imperative and added complexity to this task. This workshop marries contemporary leadership theory with hands-on practical NDIS experience. Designed for managers and leaders of all levels, we will focus on:

  • Values-based commerciality: how to hold mission and values at the forefront of business operations
  • How to understand and work with the culture you have
  • The secrets to leading successful change


Don't just take our word for it. Over 1,500 people have now attended a DSC NDIS workshop. Here's what previous NDIS Housing participants had to say about our workshops:

Succinct presentation of important issues prepared with excellent examples
— Simone Lenihan, COO, Pacific Link Housing
Consistent message - incredible knowledge!
— Megan Shannon, Executive Manager, Focus Individual Support Services
Great integrity based on experience.
— Catriona Barry, General Manager, Rainbow Club