Roland’s three decades of disability experience and insistence with doing thing better have earned him a reputation as one of the sectors foremost truth-tellers. He thrives on straight-talking, finding hidden business opportunities and providing insights into things that matter in disability.
Roland worked extensively on disability deinstitutionalisation, and has lectured on the politics and history of disability. From 2012-2014, he consulted on NDIS design for the National Disability & Carer Alliance and was the winner of the 2002 Harvard Club Disability Fellowship. Roland has held leadership roles in some of Australia’s best known disability organisations and is now one of Australia’s most knowledgeable NDIS consultants and trainers.
Vanessa is the calm in the NDIS ‘storm’ at DSC. You want Vanessa on your side when the going gets ‘people tough’, the really hard part of NDIS change. Aside from being a Director at DSC, she is an Associate of Melbourne Business School in Executive Education. Vanessa is a consultant, trainer and executive coach to commercial, government and community sector organisations in the areas of leadership, management and organisational development.
Vanessa holds a Masters in Organisation Dynamics and is one of only a few hundred people in the world qualified in Process Work (after training for 15 years in Process Oriented Psychology) and is accredited in ‘The Leadership Circle’ methodology. Vanessa has an endless thirst for exploring what makes individuals and organisations tick and if anyone can assist in developing successful leadership approaches for the NDIS, it’s her.
Ann is the very model of a modern Major General, a woman who gets stuff done at DSC with serious NDIS commercial smarts and an inimitable straightforward style. She has worked in the disability, mental health, and aged care sectors for over 25 years in a diverse range of management roles for both not-for-profit and for-profit organisations. Prior to joining DSC, Ann led the transition of a national organisation to the NDIS, developing Core, Capacity Building & SDA services in trial and rollout sites. Ann has first-hand experience with system and process review, acquisitions, the integration of merged/acquired services and the NDIS registration process across four states,
Ann has established and run a number of social enterprises and her experience includes designing, creating and implementing new services and products across employment, accommodation, community inclusion and training.
Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.
Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.
BA., Disability Studies
Vanessa has extensive disability leadership experience including roles at the NDIA as Director Early Childhood Early Intervention (ECEI) and Director Mainstream Interface and Practice Frameworks. Vanessa managed stakeholder relationships across all levels of government, non-government and community sectors and has a firm grip on the complexity of the NDIS approach to ECEI and the many grey issues at the intersection of the health system and NDIS. Vanessa is a highly skilled and committed operator in disability leadership, service delivery, strategic thinking and policy development
Brent is a bona fide master of Specialist Disability Accommodation (SDA) detail, which considering he is an engineer is not surprising. Brent has built his reputation as one of the sector's leading experts in SDA with involvement in over 50 SDA related projects to date, ranging from parent groups, small organisations, large national organisations, state governments, community housing providers, for-profit investors, developers and many financial institutions. What Brent doesn’t know about SDA is probably the stuff the NDIA don’t know themselves yet.
Brent brings a unique skill set to NDIS Housing, with over 25 years consulting experience in accessible design as well as a lived experience as the proud father of teenage identical twins, one of whom has cerebral palsy.
Brent is a Subject Matter Specialist in SDA & SIL.
Evie is an all rounder, a content guru, an NDIS nerd and DSC pinch hitter. She holds both a Masters degree in Sustainable Development from HEC Paris and a Media Communications degree from the University of Melbourne. Evie has been at DSC since the start and is the engine room of our content driven marketing success. She is an outstanding writer, presenter and service developer.
Early in her career, Evie worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Evie is an expert in NDIS detail, working with organisations around Australia at all stages of the NDIS journey. She has been influential in building the sector's understanding of NDIS Support Coordination, and is well known for her unique love of sharks and the NDIS Price Guide.
Fiona Payne was a foundation NDIA Board member (2013 - 2016) and has played key leadership roles on a diverse range of Boards in some of Australia's most dynamic disability and health sector organisations. She thrives in complexity and is currently diving deep into the opportunities and challenges of the Health sector/NDIS interface. Fiona works as a consultant specialising in governance, strategy, policy, business and service development. She brings a unique perspective to supporting organisations in the NDIS having held the most senior roles at both operational and governance levels.
Sara is our go-to Content Specialist and the Editor of DSC's NDIS Resource Hub. She personifies the voice of DSC in her own passionate style and prides herself (quite rightly) on her research skills and fact-finding ability. Diagnosed with ME/CFS in 2012, Sara's lived experience of disability shines through in her work and she is a highly skilled, authoritative NDIS commentator. She began her career overseeing innovative Cambodian education projects and has quickly become an indispensable part of the DSC team.
With a career spanning the commercial and NGO sector Maia is an administration, event management and communications all-star with a passion to enable and support people on their NDIS journey.
Maia has worked as a project officer facilitating the mental health and wellbeing frameworks MindMatters and KidsMatter. Travelling extensively throughout Victoria engaging metro and regional schools to create positive change by challenging stigma and promoting mental health literacy in school communities. She is a tech savvy webinar expert and also moonlights in acting and voiceovers.
Expect to meet Maia on the other end of the phone or email supporting you with your general enquiries.
Passionate, persistent and pugnacious. Lee’s a long standing pioneer of the NDIS, having worked at the NDIA between 2013 and 2017 on scheme design, governance, LAC contract management and engagement. Lee has a truckload of experience working across NFPs and government, in the advocacy, compensation, health, justice and disability areas.
Lee has unique knowledge of the grey areas at the intersection of the NDIS and justice systems with unique insight into catastrophic injury, ABI, evaluation of capacity for decision making in disability, litigation, and guardianship. Lee has lived experience of disability, including support of family members with psychosocial disability.
Mark has extensive experience in corporate finance, governance, quality management, project management, integration and technology in the health, aged care and disability sectors. He holds an MBA and certificates in aged and community care and is passionate about the detail of legislation and compliance. He has expert knowledge of standards and legislation across ISO 9001, ACIS, the NDIS Quality and Safeguarding Framework, Privacy and Health, Aged Care (CDC), building (local, state and federal), environmental and disability (NSW, Victoria, Queensland, South Australia). With his head in the detail, Mark is able to establish and lead the effective continuous improvement of corporate governance across all areas of an organisation’s operations and innovations.
Despite the strange international accent, Bree was born in Canberra. She lived abroad for 23 years, in Hong Kong, England and Thailand, following her dad's career path. Her diversity of life and striving to do more of what she loves has left Bree as a Marine Biologist, a Scuba Diving Instructor, a Teacher Trainer, a Language Educator and Team Leader at RMIT, and most recently as a Learning Consultant and Instructional Designer.
Bree's role focuses on how people learn and how to help them do it better. She's passionate about creating training that is not only meaningful, actionable and measurable but also engaging and accessible. She's also passionate about her pet turtle and growing her own food.
Matthew is a Brisbane based consultant with extensive experience across the community, government and private sectors. He is passionate about helping organisations embrace change, pursue authentic partnerships with their customers and have the conversations that matter.
Matthew’s previous roles include managerial positions in the human services sector, leading government teams to develop quality systems and lecturing in management and planning. This diverse background enables him to respond to the particular needs and circumstances of a client.
Despite evidence to the contrary, Matthew still holds out hope that St Kilda can win a second AFL Premiership.
Leighton a consultant, facilitator, parent, former academic, self-confessed cricket tragic and committed bush walker. When he is not tramping through the bush somewhere, he is using his many talents to assists organisations with strategically important projects. Leighton is extremely passionate about creating a society that includes, values and amplifies the voice of people with disabilities. His work is deeply informed by his experience as the father of a young man with complex disability support needs.
Leighton is a member of Australia’s National Disability Insurance Agency’s Intellectual Disability Reference Group, a qualified Company Director, and a University Associate with Curtin University’s School of Occupational Therapy & Social Work. He has spoken at numerous national and international conferences, and has worked with service providers and government agencies in Australia and Canada.
Carmel Laragy, PhD, has developed extensive expertise in ‘individual funding’ through 16 years of national and international academic research in the topic. Carmel’s work has included service design, organisational change, professionals transitioning to a more collaborative and less authoritative style and workforce strategies regarding staff recruitment, training and retention. Carmel has taught social work, is published widely and has completed a Master’s Degree and a PhD titled Professionals in the Changing Workplace.
Fabulous Faye has a thing for people, words, ideas and problem solving, which is why she’s a marketing communications genius.
Like many at DSC, she is a big personality that gets great stuff done. She is passionate about the NDIS and has worked in the disability sector for a bunch of organisations that wanted a stronger focus on customer and organisation readiness.
Faye's expertise is built on a couple of decades' experience in digital and content marketing, media/PR, developing/leading integrated marketing and communication campaigns, and stakeholder engagement. She has also recently completed a degree in psychology (but we don't hold that against her).
Elizabeth’s two NDIS superpowers are knowledge and passion as her personal and professional connections with disability shine through. With over 25 years’ experience in public policy, organisational management and leadership development across the disability and multicultural sectors, Elizabeth is well known for her calm, solution-focused approach and is particuarly skilled in community engagement and capturing authentic feedback.
Elizabeth is our go-to person for all things ILC. Previously managing ILC type organisations, Elizabeth’s depth of knowledge and expertise enhances her ILC readiness workshop presentations and support to organisations. With an eagle eye she also continues to keep us all up to date with ILC as it evolves.
Elizabeth is a Subject Matter Specialist in ILCandPlanning.
Gareth has been highly successful leading organisational transition to the NDIS drawing on insights gained as a CEO and senior manager across 5 different industry sectors over a three decade career. He has dropped out of university 4 times in the 3 different countries, but somehow completed two degrees, including a Masters of Management. His signature philosophy is to create and pursue a 'Jigsaw of Excellence', an approach born out of his involvement at three Olympic games as team manager of a gold medal winning team. The Jigsaw analogy recognises that all the bits of an organisation are inter-linked and each plays a key role in achieving outcomes.
Having successfully developed, submitted and claimed over $7.5m worth of SIL quotes, Gareth has hands on experience in SIL from the perspective of a service provider. As CEO of a small/medium organisation, Gareth decided that SIL was critical to their operation and so took on the challenge of being responsible for creating a SIL roster spreadsheet, filling out the SIL quotes and then claiming the SIL via the NDIS portal.
Gareth is a Subject Matter Specialist in SDA & SIL.
Dr Kylie Morgan
Kylie completed her PhD in 2007, is an NDIS brainiac and is doubly brainiac-y on all things NDIS mental health. She has over 15 years experience working in the mental health, disability and aged care sectors. She has extensive experience designing, implementing and evaluating mental health programs. Through her experience as a carer of her brother-in-law, Kylie has also developed a passion for assisting organisations to develop Specialist Disability Accommodation.
In the course of her work and studies, Kylie has developed advanced skills in the management and development of staff, program design and establishment, stakeholder and consumer engagement, and budget management.
Angela brings the trifecta of perspectives to her work at DSC, with an extensive background in the disability sector, an MBA and lived experience as the mother of a young NDIS Participant.
Angela has 16 years experience working in Allied Health across many sectors including public hospital, tertiary education, private enterprise, research and project management with the Victorian DHHS. She is passionate about person-centred care, value based practise and promoting Allied Health.
Nicole Rogerson is the founding Director of Autism Awareness Australia. She is one of the nation’s leading advocates for the awareness and understanding of Autism Spectrum Disorder. Nicole has led many campaigns and events that have inspired, touched and educated Australians, including Light It Up Blue for World Autism Awareness Day, production of a short film ‘What are you doing?’ for school children, and three television community service announcements.
Nicole is one of the most passionate voices on the challenges of autism in Australia, having hosted numerous seminars, advised the Federal Government and presented to the United Nations. She is frequently asked to speak about autism, with appearances on 60 Minutes, the 7.30 Report, the Today Show, A Current Affair, Today Tonight and Australian Story as well as The Australian, Fairfax newspapers and The Australian Women’s Weekly.
Jess has worked in the community space for almost 2 decades across a broad range of roles including direct care, case management, coordination/management, quality assurance, policy, training, tender writing and as an unpaid carer. Her diverse experience has strengthened her flexible communication style, capacity to process, map and empathise with people interacting with the social, community and health systems at different points.
Jess takes a thorough and methodical approach to interpreting complex funding and audit guidelines, pre-empting questions and identifying any gaps in an organisation's position. Jess doesn’t talk like a typical QA officer though, she has vast experience producing documentation and systems that break down legislation and policy and believes that if quality and safeguarding arrangements are going to have effect they need to work on the ground. The stuff Jess produces is clear, simple to use, drives organisational efficiency and, most importantly, leads to better service.
Rob has worked in and around the NDIS since it's inception, including running a provider in a trial site. As Founder and Director of a values-based service provider, he led all areas of the organisation working with several hundred Participants and engaging more than 100 staff members. As well as this, his roles in the disability sector over the last 15 years have covered direct support work, project management, business development, and policy development. This includes successfully applying for and managing several ILC projects, and advocacy roles. He has experience across the public, private and not-for-profit sectors in Australia and the UK including large and small organisations, and Board and Committee of Management roles. Combining a lived experience of the Early Childhood Early Intervention approach with professional experience of the realities of life as a provider, Rob has a personal interest in ambitious service improvement.
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