Understand the detail and opportunity of NDIS Support Coordination and what it takes to deliver and market a best practice service.
DATE & TIME
9:30 - 4:00pm (Registrations open 9:00am) Brisbane: Tuesday 21 March Sydney: Friday 24 March Melbourne: Thursday 30 March Adelaide: Thursday 6 April
Brisbane: Novotel Brisbane
200 Creek St, Brisbane City 4000
Sydney: The Portside Centre
207 Kent St, Sydney 2000
Melbourne: Bayview On The Park
52 Queens Rd, Melbourne 3004
Adelaide: Hilton Adelaide
233 Victoria Square, Adelaide 5000
Every organisation we speak to is interested in Support Coordination. The NDIS price seems reasonable and with an estimated spend of $770 million at full rollout, it’s clear that the opportunity is significant.
This workshop will explore the detail behind the Coordination support types and what it takes to deliver and market a standout service. Drawing on the experience of some of the sector's leading Coordinators, we will outline the explore the emerging best practice in:
- Building capacity in participants to self direct and manage their own supports
- Facilitating NDIS market navigation
- Service agreements, referrals and connections
- Making the most of the flexibility offered by the NDIS
- Reporting to the NDIA and preparing participants for future Plans
- Specialist support coordination
- Exploring and linking participants to informal, mainstream and community supports
- Marketing your Support Coordination service to NDIS participants and families
Evie Naufal holds both a Masters degree in Sustainability & Social Innovation from HEC Paris and a Media Communications degree from the University of Melbourne. Early in her career, she worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Since moving back to Australia two years ago, she has been eating NDIS detail, working with organisations around Australia and all stages of the NDIS journey. Evie has been the engine room of DSC’s content driven marketing success and is an outstanding writer, presenter and digital service developer.
Lani spent the first 15 years of her career as a speech pathologist working in disability & health. In 2006 she transitioned into research, going on to complete a PhD in evidence-based practice and knowledge translation. She joined the Market & Sector division of the National Disability Insurance Agency soon after its launch in 2013, providing advice about how evidence relates to NDIS legislation and decision-making and other aspects relating to implementation of the scheme. Lani now works as a consultant, workshop facilitator, researcher and university lecturer. She is an Adjunct Senior Lecturer with the Faculty of Health Sciences, Disability and Community Research Group at the University of Sydney.
Libby Ellis is the Director of InCharge. She focuses on what it takes for people with disability to take front and centre stage of their own lives. Through this experience she noticed there was a gap between people’s desires for better and knowing how to get it. So InCharge acts like a social broker – connecting NDIS participants with other people, networks, opportunities, roles in their community, information and most importantly, their own capacity - in order to become genuine contributing citizens. This is the great opportunity for people with the NDIS.
Prior to this Libby worked for services to create genuine opportunities for personalised support, and for advocacy organisations. She brings 20 years experience supporting her brother with significant intellectual disability and autism to share his home with people without disability, define his own needs and direct his support to meet these needs. Her family’s partnership with a national service provider was the catalyst to the development of their self-managed services.
Libby will be facilitating in all cities except Brisbane
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Don't just take our word for it. Over 1,500 people have now attended a DSC NDIS workshop. Here's what previous NDIS Housing participants had to say about our workshops:
Sally Coddington explores what could the transfer of Support Coordination to LAC/ECEI partners mean for Participants and the Scheme.
Evie explores the policy and practice behind two key Support Coordination challenges: its time-limited nature and the role of Local Area Coordinators.
We meet a lot of organisations who are confused about what Support Coordination should look like. This article goes beyond the basics to demonstrate what Support Coordination should look like – and what it should not.
Leighton Jay explores some of the tensions arising from the NDIA’s approach to “conflicts of interest”.
This article answers some of our most frequently asked questions about NDIS Support Coordination.
What do you say to participants and their families about how the NDIS can help overcome the housing problem? Luke Bo'sher and Libby Ellis explore four key questions for Support Coordinators, service providers, advocates and families to be looking at with participants.
Do you wonder how it feels to be an NDIS participant navigating the disability support marketplace for the first time? Could choice really be a problem? Evie explores the paradox of choice and what providers can do to mitigate it.
Advocacy Orgs & Consumer Groups (≤5 FTE)
Sole Trader or Small Organisation (≤5 FTE)
Medium Organisation (6-20 FTE)
Large Organisation (>20 FTE)
Corporate / Government:
$230 + GST
$280 + GST
$380 + GST
$480 + GST
$580 + GST