The NDIS Quality and Safeguarding Commission officially opened its doors to NSW and SA registered providers on 1st July 2018. We thought we’d mark the occasion by offering you a quick update on some of the new information that has just been released.
Here’s what’s new:
- New draft guidelines have been released:
- Reportable incidents guidance
- Incident management system guidance
- Effective complaint handling guidelines for NDIS providers
- Complaints management and resolution guidance
- Code of Conduct guidance for workers
- Code of Conduct guidance for service providers
- National Disability Insurance Scheme (Procedural fairness) guidelines 2018
- A list of registered auditors has been released: https://www.ndiscommission.gov.au/resources/ndis-provider-register/auditors
- The NDIS Quality & Safeguarding Commission website has gone live. If you think you’ve seen this website before, it might just be because it looks like every other government website that ever was. You can find it here: www.ndiscommission.gov.au
- A letter has been sent to all providers in NSW and SA. You don’t have to worry about reading other people’s mail, you can find it here: https://www.ndiscommission.gov.au/document/626
- The provider portal has been updated to include access to the new NDIS Commission portal.
We are still waiting on a lot more information, particularly clarification on the processes around worker screening and orientation, registration and how the new portal will work (in theory).
It is undoubtedly a stressful time, waiting for information essential to the operations of your organisation to be released in dribs and drabs. But very slowly, we are getting there. Be sure to stay tuned for what comes next.
You can find previous DSC articles on Quality and Safeguarding here.
Bronwyn has a business brain that comes out fighting for better NDIS participant outcomes. Prior to joining DSC, Bronwyn led the development of online NDIS learning resources and peer support for carers at Carers Victoria. Bronwyn has developed and facilitated face to face workshops, information sessions as well online forums and webinars on different areas of NDIS including pre-planning, the outcome domains and navigating the NDIS. She also has over 12 years experience in the disability sector with a strong system, process and finance background.
Bronwyn continues to work actively in NDIS Planning, working as a Support Coordinator assisting people with complex needs to navigate the NDIS. She also has lived experience both as a person with disability and as a carer and regularly vies with our research guru Sara Gingold, for the title of DSC’s not so crazy cat lady.
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