The NDIS has given people with disability the power to decide which service providers will sink and which will swim. In this new, competitive environment, co-design and participant engagement are not just a “feel-good” ideas, but just plain business sense. We are all the foremost experts of our own lives. Therefore, the more you engage the experts- people with disabilities- in your service design, the more your services will reflect desires and aspirations of your customers.
The Metro-Regional Intellectual Disability Network (MIRD) has produced this handy toolkit to guide you on your co-design adventures. It includes foundation principles, practical examples and engagement strategies. The toolkit is targeted at the health sector, but all the information can just as easily apply to disability services. Happy exploring!
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The more you engage the experts - people with disability - in your service design, the more your services will reflect desires and aspirations of your customers. This handy co-design toolkit includes foundation principles, practical examples and engagement strategies.
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