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The NDIS now has a board with strong corporate credentials, albeit without lived experience of disability. But it won’t matter much since it’s still ministers calling the shots. Luke Bo’sher explores the NDIA’s governance trap.
What is the right culture for the NDIS, a quasi-marketplace with disruptive service models and ad hoc decision making? Roland and Vanessa outline the 6 crucial pieces of the puzzle.
Feros Care, Latrobe Community Health, Carers QLD and IWC have been announced as the new LACs across several 2017 rollout regions.
We are big fans of Design Thinking and Human Centered Design as techniques for service design. Here are some great resources for learning about how to implement Design Thinking in your organisation.
In this article we share DSC's approach to understanding what the NDIS can fund and what the value proposition is for each domain of services from the perspective of NDIS participants.
It seems like many disability providers are looking for faster horses with their NDIS preparations focused on organisational survival and unit costing. While it's vital to understand the financial underpinnings of services, Roland Naufal explores how a focus on unit costing may ultimately kill your organisation.
If the NDIS has taken away the barriers to offering the services that people with disability need, why haven’t we seen the development of radically new services? Luke outlines the four key barriers to innovation and what you can do about them.
The 8 Steps detail the organisational capabilities required to operate effectively in the NDIS. Developed from trial site experience and extensive NDIS consulting practice, the toolkit supports strategic decision making and priority setting.