What We Do > NDIS ORGANISATIONAL TRANSITION
NDIS Organisational Transition
Long term planning processes with static business models are the wrong approach for the NDIS. Instead, organisations need to develop the organisational capabilities required to succeed in the rapidly evolving NDIS market. You need both formal and informal processes that capture and act on ideas. Infrastructure needs to be mobile and adaptable. Expertise must be distributed and not held by the leadership. Leaders need to act as coaches and emphasize learning from experience. Business models and operating systems need to constantly change and adapt. The challenge is for all organisations in the NDIS to constantly Learn, Engage and Adapt.
Talk to our NDIS experts about how we can embed these capabilities in your organisation.
NDIS ORGANISATIONAL TRANSITION
NDIS SUBJECT MATTER SPECIALISTS
DSC's Subject Matter Specialists are sector leaders in their fields.
A sometimes cranky old guy with a shedload of disability experience and a canny nous for how to do things better. Roland has a poorly functioning filter for political correctness and this may be the reason he’s had a number of his NDIS blogs go seriously viral. He has a career in disability that spans 3 decades and is one of Australia’s most knowledgeable NDIS professionals. Roland was winner of the 2002 Harvard Club Disability Fellowship and from 2012 to 2014 consulted on NDIS design for the National Disability & Carer Alliance.
Roland has held leadership roles in some of Australia’s best known disability organisations and worked extensively on disability deinstitutionalisation and lectured on the politics and history of disability. It may be this history that gives Roland the ability to predict the next thing likely to go wrong in the NDIS. Bottom line, he knows his stuff and he’s not afraid to use it.
Ann is the very model of a modern Major General, a woman who gets stuff done at DSC with serious NDIS commercial smarts and an inimitable straightforward style. She has worked in the disability, mental health, and aged care sectors for over 25 years in a diverse range of management roles for both not-for-profit and for-profit organisations. Prior to joining DSC, Ann led the transition of a national organisation to the NDIS, developing Core, Capacity Building & SDA services in trial and rollout sites. Ann has first-hand experience with system and process review, acquisitions, the integration of merged/acquired services and the NDIS registration process across four states,
Ann has established and run a number of social enterprises and her experience includes designing, creating and implementing new services and products across employment, accommodation, community inclusion and training.
Dr Leighton Jay is a consultant, facilitator, parent and former academic who assists organisations with strategically important projects. He is passionate about developing and implementing personalised and individualised approaches that result in better lives and quality services.
Leighton’s personal experience as the father of a young man with complex disability support needs deeply informs his work. He is a member of Australia’s National Disability Insurance Agency’s Intellectual Disability Reference Group, a qualified Company Director and a University Associate with Curtin University’s School of Occupational Therapy & Social Work. He has spoken at numerous national and international conferences and has worked with service providers and government agencies in Canada.
INSIGHT IN ACTION
Vanessa and Roland take stock of where we are at with the NDIS and offer some inspiration for planning your organisation's journey...
2 years after his viral article A Rabbit in the NDIS Headlights, Roland explores what we are still seeing go wrong in the sector and what can be done.
Strong pre-planning is essential for getting the best possible outcomes from the NDIS. Faye Lawrence explores how offering pre-planning services can benefit both you and your customers.
After 3.5 years of NDIS transition, Rob Woolley looks back on what he would have done differently if he had his time again.
What is the right culture for the NDIS, a quasi-marketplace with disruptive service models and ad hoc decision making? Roland and Vanessa outline the 6 crucial pieces of the puzzle.
Vanessa and Roland examine how to avoid going broke ‘NDIS style’ through a fundamental rethink of the way we do business.
The Victorian State Government has developed an interim practice advice to support Victorian Health and Aged Care services in preparedness for and throughout transition to the NDIS. This is a great resource for organisations and professionals in these spaces to understand the NDIS and its interface with Health & Aged Care.
Rob Woolley questions many organisations' approaches to service design, delivery and systems within the seismic change the NDIS will bring.
These resources provide an overview of the critical factors that should be influences business decisions for DSPs. For organisations seeking some solid guidance on commercialising services, this is a great place to start.
Change management is a critical issue for services providers. Combating the feelings of fear and confusion amongst staff is vital for ensuring service delivery standards remain high. One of the tools in the QLD Government’s recently created NDIS toolkit focuses on readying clients for change.
The QLD Government recently released a set of NDIS transition resources. One we love is their guide to gauge non-financial impacts of adding or changing a services under the NDIS.
Townsville exemplifies some of the NDIS areas where QLD has significant challenges to overcome but also enormous opportunity for innovation and leadership.
The NDIA has recently released a series of Market Position Statements which provide some fantastic data on the emerging NDIS marketplace, allowing providers to better understand areas of expected demand growth and the characteristics of particular markets.
Roland Naufal reckons he's seen the future: a bit of murder and mayhem, like the death of a lot of bureaucratic management and the fatal wounding of some non profits. But then again, we see a future that works better for many NDIS participants and hands on staff. It’s a world of dramatic, constant and often exciting change.
It seems like many disability providers are looking for faster horses with their NDIS preparations focused on organisational survival and unit costing. While it's vital to understand the financial underpinnings of services, Roland Naufal explores how a focus on unit costing may ultimately kill your organisation.
Libby Mears is the CEO of Leisure Networks, an organisation in the Barwon trial site that has been going through significant NDIS driven growth. We sat down with Libby to find out how her experience has changed in the three years since the trial site was launched.
2015 has been a huge year for the NDIS. Luke reflects on the major policy developments and gives his predictions for the even bigger year ahead.
Roland's last article 'Rabbit in the NDIS Headlights' went viral with over 4,000 readers. In this follow up he reflects on the big lessons of the NDIS in 2015.
Some of the disability service providers we've met over the last couple of years remind us of a rabbit in the headlights, seeing danger ahead but not responding. Roland explores why so many organisations are stuck and how the dramatic changes ahead will force them to move.
The National Disability Insurance Agency released its quarterly report at the end of August 2015. The report shows that the scheme now has almost 20,000 participants with $950 million committed in participant plans. In this article we have picked out nine of the most important lessons that providers can learn from the data.
Market analysis doesn't have to be complicated! All you really need to do is ask the right people the right questions. Here are some simple tips to help you get started.
BUt don't just take our word for it...
At DSC we live, eat and breathe the NDIS. We've been working on the Scheme since before trial - Here's what some of the people we've worked with have had to say about our work:
What we do
DSC is where NDIS expertise lives. Check out the links below to find out more about our specialist NDIS work.