NDIS in Practice:
How Not to Go Broke
Learn how some providers are developing and delivering innovative, person-centred in an NDIS world - without going broke.
Adelaide: 13 June
Melbourne: 15 June
Brisbane: 20 June
Sydney: 21 June
9.15am - 3.30pm
Registrations open 8.45am
Hilton Adelaide 233 Victoria Square, Adelaide, SA, 5000
Cliftons Melbourne 440 Collins St, Melbourne, 3000.
Mercure Brisbane 85/87 N Quay, Brisbane City QLD, 4000
Grace Hotel 77 York St, Sydney, NSW, 2000
We meet way too many providers who are finding that NDIS policy is getting in the way of participant outcomes. Between problems with the portal and inconsistency of policy implementation, many providers are stuck fighting fires, unable to invest the time or money required to make the most of the NDIS opportunity.
So how do providers develop and deliver innovative, person-centred services in an NDIS world without going broke? This workshop will draw on the experience of providers who are making it work to explore this question in detail, looking at:
- Avoiding red tape that poses barriers to participant outcomes
- Charging smart: Understanding the different options for translating your service to the NDIS Price Guide
- Overcoming common Portal problems without throwing the computer out the window
- Identifying services and activities that you should stop doing
- Alternative funding sources
- Advanced Troubleshooting: Submit your prickliest dilemmas in advance
Evie Naufal holds both a Masters degree in Sustainability & Social Innovation from HEC Paris and a Media Communications degree from the University of Melbourne. Early in her career, she worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Since moving back to Australia two years ago, she has been eating NDIS detail, working with organisations around Australia and all stages of the NDIS journey. Evie has been the engine room of DSC’s content driven marketing success and is an outstanding writer, presenter and digital service developer.
Rob has more than 3 years hands-on NDIS trial site experience in roles including Service Manager, Project Manager, Business Development Manager and most recently General Manager committed to building and leading a values-based service culture with over 400 clients and 150 Support Workers, Coordinators, Case Managers and Allied Health Professionals at a locally owned and operated provider in ACT. He has more than 15 years experience across the public, private and not-for-profit sectors in the UK and Australia, including roles with LGAs, national peak bodies, local service providers and Board positions. Rob combines hands-on experience of support work, a range of qualifications (from an MBA and journalism qualifications to project management), and in-depth understanding of Design Thinking, Agile Development and Lean Management.
FEEDBACK FOR DSC's NDIS forums
Don't just take our word for it. Over 2,000 people have now attended a DSC NDIS workshop. Here's what previous participants had to say:
After 3.5 years of NDIS transition, Rob Woolley looks back on what he would have done differently if he had his time again.
What is the right culture for the NDIS, a quasi-marketplace with disruptive service models and ad hoc decision making? Roland and Vanessa outline the 6 crucial pieces of the puzzle.
Vanessa and Roland examine how to avoid going broke ‘NDIS style’ through a fundamental rethink of the way we do business.
The Victorian State Government has developed an interim practice advice to support Victorian Health and Aged Care services in preparedness for and throughout transition to the NDIS. This is a great resource for organisations and professionals in these spaces to understand the NDIS and its interface with Health & Aged Care.
Rob Woolley questions many organisations' approaches to service design, delivery and systems within the seismic change the NDIS will bring.
These resources provide an overview of the critical factors that should be influences business decisions for DSPs. For organisations seeking some solid guidance on commercialising services, this is a great place to start.
Change management is a critical issue for services providers. Combating the feelings of fear and confusion amongst staff is vital for ensuring service delivery standards remain high. One of the tools in the QLD Government’s recently created NDIS toolkit focuses on readying clients for change.
You know you've done a good job of pre-planning when the Planner is grateful, the supports are approved and the customer writes an article about all the ways you nailed it. Sally Coddington tells all.
The QLD Government recently released a set of NDIS transition resources. One we love is their guide to gauge non-financial impacts of adding or changing a services under the NDIS.
Jenna Williams explores our concerns with the SA Government's readiness approach and provides some advice on how grant applicants can make the most of the funding.
Sole Trader or Small Organisation (≤5 FTE)
Non-Profit Organisation (>5 FTE)
Corporate / Government
$280 + GST
$480 + GST
$620 + GST