Building a Values-Based Commercial Culture
"The only thing of real importance that managers do is create and manage culture" - Edgar Schein
DATE & TIME
9:30 - 4:00pm (Registrations open 9:00am)
Sydney: Wednesday 22 March
Melbourne: Wednesday 29 March
Who should attend?
Leaders and managers at all levels (Team Leader to CEO)
Sydney: The Portside Centre
207 Kent St, Sydney 2000
Melbourne: Bayview On The Park
52 Queens Rd, Melbourne 3004
The single biggest issue confronting existing organisations in the NDIS is getting staff onboard with a new way of operating. Consumer choice in a market based environment requires all levels of staff to both understand and commit to a commercial approach. Commerciality does not need to be at odds with a values-based approach. However, for most organisations, achieving values-based commerciality requires significant change in workplace culture.
Bringing about deliberate culture change is always challenging, and the NDIS context brings both an imperative and added complexity to this task. This workshop marries contemporary leadership theory with hands-on practical NDIS experience. Designed for managers and leaders of all levels, we will focus on:
- Values-based commerciality: how to hold mission and values at the forefront of business operations
- How to understand and work with the culture you have
- The secrets to leading successful change
Welcome & Introductions
The NDIS Leadership Challenge
Understanding the implications of the NDIS for leading and managing
The risks and opportunities of a commercial focus
Values-based commerciality: holding mission and values at the forefront
Understanding Organisational Culture
The power of culture
What is culture really?
Symptoms of constructive and destructive cultures
Characterising your current culture and its shapers
Identifying the gap between what you have and what you need for the NDIS
Cultivating a Values-Based Commercial Culture
Helpful and unhelpful models of culture change
Working out where to start
The essential Cs: Communication, Congruence & Collaboration
Cultivating a Values-Based Commercial Culture (cont.)
The transitional approach to change
Achieving buy-in and support
Leveraging and building momentum
Cultivating a Values-Based Commercial Culture (cont.)
Working with cultural resistance
Measuring and celebrating success
Creating a Culture Change Plan
Key Success Factors
Action Plan for Culture Change
Vanessa has been building her experience in leadership, organisational development, human resources, facilitation, training and conflict management since the late 1990s. She works as a consultant, trainer and coach to government, community sector and commercial organisations in the areas of leadership, management and organisational development, as well as a personal coach and psychotherapist in private practice. Vanessa is also an Associate at Melbourne Business School.
Vanessa has a Masters in Organisation Dynamics and an Advanced Certificate in Groupwork Facilitation, and holds a Diploma of Process Work after training for 15 years nationally and internationally in Process Oriented Psychology and WorldWork. Vanessa’s coaching, therapy, consulting and facilitation work draws on the paradigms of systems psychodynamics, Processwork, human resources development, neuroscience and communications theory. She brings a unique perspective on organizational, team and individual challenges.
With a career in disability that spans 3 decades, Roland Naufal is one of Australia’s most knowledgeable disability professionals. He was winner of the 2002 Harvard Club Disability Fellowship and from 2012 to 2014 consulted on NDIS design for the National Disability & Carer Alliance.
Roland has held leadership roles in some of Australia’s most successful disability organisations, including CEO Villa Maria, General Manager Yooralla, State Manager Vision Australia and CEO Association for Children with a Disability. He worked extensively on disability deinstitutionalisation and lectured on the politics and history of disability. Roland has degrees in Economics and Social Work and an MBA from Melbourne Business School.
FEEDBACK FOR DSC's NDIS forums
Don't just take our word for it. Over 1,500 people have now attended a DSC NDIS workshop. Here's what previous NDIS Housing participants had to say about our workshops:
As we transition to the NDIS, the future of state funding for disability advocacy is under threat. Sara Gingold explores how advocacy plays an important role in supporting people with disabilities through life's turbulent times.
What is the right culture for the NDIS, a quasi-marketplace with disruptive service models and ad hoc decision making? Roland and Vanessa outline the 6 crucial pieces of the puzzle.
Vanessa and Roland examine how to avoid going broke ‘NDIS style’ through a fundamental rethink of the way we do business.
Regardless of how successful you have been in the past, the ambiguous and uncertain NDIS environment is likely to require a vastly different leadership approach. Vanessa outlines the best available models for assessing your business environment and responding appropriately.
In the NDIS there will be a huge range of new opportunities, so how do we make sure we stay on mission and not just chase the next big thing?
The NDIS presents massive organisational change challenges and the fundamental change required is one of behaviour. In this article, Vanessa gives some valuable tips for keeping staff engaged in the vision.
One of the most common mistakes we see is a shift to a top-down leadership style. The transition to the NDIS is highlighting the importance and the challenges of a collaborative leadership style...
Advocacy Orgs & Consumer Groups (≤5 FTE)
Sole Trader or Small Organisation (≤5 FTE)
Medium Organisation (6-20 FTE)
Large Organisation (>20 FTE)
Corporate / Government:
$230 + GST
$280 + GST
$380 + GST
$480 + GST
$580 + GST