Support Coordination in Mid North Coast NSW
Understand the detail and opportunity of NDIS Support Coordination and what it takes to deliver and market a best practice service.
Coffs Harbour: Wednesday 2 August
DATE & TIME
Wednesday 2 August
9:15am - 3:30pm
1 Vernon Road
Support Coordination is a critically important NDIS support. At full rollout, we estimate the NDIA will spend $770 million on Coordination of Supports. Yet with an estimated three quarters of a billion dollars projected to be spent on this support, guidance from the NDIA on what it should look like has been remarkably thin on the ground.
At DSC, we believe Support Coordination is one of the most important supports for facilitating the NDIS’ goals around choice and control for participants. That’s why we have investigated to find all the information we can about what best practice looks like and turned it into a training workshop for Support Coordinators and Support Coordinators to be.
This workshop uses theory and practice to explore the detail of what it takes to deliver and run a best practice service, including:
- The levels of Support Coordination: NDIS expectations of the roles and best practice
- Building confidence in working with the price guide and NDIS portal
- Understanding how informal, mainstream, community and funded supports can be used creatively to supporta person to reach specific goals
- The resources available to answer your own questions and develop your practice
Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability. Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard Business School (did we mention she’s dynamic?).
One of Sally’s three young daughters, Nicky, lives with quadriplegia and has been an NDIS participant since 2015. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.
FEEDBACK FOR DSC's SUPPORT COORDINATION forums
Don't just take our word for it. In our recent Support Coordination workshops we have had over 600 participants around Australia - here's what some of them had to say about the day:
The NDIA have made a very important change in the functionality of the Participant Portal, writes Sally Coddington.
The Summer Foundation have released a report examining the role of Support Coordination in the NDIS and how it can be improved in the future.
Sally Coddington explores what could the transfer of Support Coordination to LAC/ECEI partners mean for Participants and the Scheme.
Evie explores the policy and practice behind two key Support Coordination challenges: its time-limited nature and the role of Local Area Coordinators.
We meet a lot of organisations who are confused about what Support Coordination should look like. This article goes beyond the basics to demonstrate what Support Coordination should look like – and what it should not.
Leighton Jay explores some of the tensions arising from the NDIA’s approach to “conflicts of interest”.
This article answers some of our most frequently asked questions about NDIS Support Coordination.
What do you say to participants and their families about how the NDIS can help overcome the housing problem? Luke Bo'sher and Libby Ellis explore four key questions for Support Coordinators, service providers, advocates and families to be looking at with participants.
Do you wonder how it feels to be an NDIS participant navigating the disability support marketplace for the first time? Could choice really be a problem? Evie explores the paradox of choice and what providers can do to mitigate it.