at Lower Cost
"Cost comes before benefit"
- Old Dutch saying
DATE & TIME
9:30 - 4:00pm (Registrations open 9:00am)
Sydney: Thursday 23 March
Melbourne: Friday 31 March
Adelaide: Friday 7 April
Sydney: The Portside Centre
207 Kent St, Sydney 2000
Melbourne: Bayview On The Park
52 Queens Rd, Melbourne 3004
Adelaide: Hilton Adelaide
233 Victoria Square, Adelaide SA 5000
Traditional cost cutting can kill the heart and soul of an organisation. From choosing the right software to lean management and autonomous teams, our NDIS experts provide proven cost saving alternatives that build stronger organisational cultures while delivering better participant outcomes.
Welcome & Introductions
Benefits vs Costs
Limitations of traditional cost cutting an the NDIS world
Finding costs savings that fit your values
Why culture eats process for breakfast
Alternatives to Slash and Burn
Thinking outside the square: cutting costs, not staff
Savings through client self-management and partnerships
Maximising front line productivity
Building Autonomy into Teams
Lessons from the Australian self managing teams experience
Broader than Buurtzorg: learning from overseas models and other sectors
Key characteristics of high performance teams
Rethinking Infrastructure & Software
Identifying your software and infrastructure needs and solutions
Finding and better using underutilised infrastructure
Making smarter decisions about vehicles, offices and program facilities
Delivering Better Outcomes at Lower Cost
Bringing it all together
Rob has more than 3 years hands-on NDIS trial site experience in roles including Service Manager, Project Manager, Business Development Manager and most recently General Manager committed to building and leading a values-based service culture with over 400 clients and 150 Support Workers, Coordinators, Case Managers and Allied Health Professionals at a locally owned and operated provider in ACT. He has more than 15 years experience across the public, private and not-for-profit sectors in the UK and Australia, including roles with LGAs, national peak bodies, local service providers and Board positions. Rob combines hands-on experience of support work, a range of qualifications (from an MBA and journalism qualifications to project management), and in-depth understanding of Design Thinking, Agile Development and Lean Management.
Sally has diverse commercial experience spanning over 20 years across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate about supporting businesses in developing and marketing products, services, spaces and experiences for people with a disability – commercially superior solutions that promote consumer empowerment for people with disability. Sally has a Bachelor of Business from UTS and an MBA completed at Harvard.
Sally is a member of the NSW Disability Council, Director of Endeavour Group Australia, Director of the Centre for Universal Design Australia, Director of the Hunter Business Chamber, Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle.
Among Sally’s perspectives on disability is that of mother and carer to Nicky, one of her three young daughters. Nicky lives with quadriplegia as a result of an acquired brain injury and is an NDIS participant.
Evie Naufal holds both a Masters degree in Sustainability & Social Innovation from HEC Paris and a Media Communications degree from the University of Melbourne. Early in her career, she worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Since moving back to Australia two years ago, she has been eating NDIS detail, working with organisations around Australia and all stages of the NDIS journey. Evie has been the engine room of DSC’s content driven marketing success and is an outstanding writer, presenter and digital service developer.
FEEDBACK FOR DSC's NDIS forums
Don't just take our word for it. Over 1,500 people have now attended a DSC NDIS workshop. Here's what previous NDIS Housing participants had to say about our workshops:
The Victorian Government has released an expression of interest to identify providers that it could transfer some DHHS run services to.
The NDIA have now released the list of organisations who will be funded under the Information, Linkages & Capacity Building (ILC) program in the ACT.
Have you ever designed a seemingly innocent questionnaire for your customers and received some rather hostile responses? Brent Woolgar explores the discrimination that can occur through misguided questionnaire design.
New information out from the NDIA this week contains an unexpected (and unhappy) surprise for NSW SDA providers and confirms that SDA is ploughing ahead in Victoria and other states. Brent Woolgar explores the detail.
After 3.5 years of NDIS transition, Rob Woolley looks back on what he would have done differently if he had his time again.
After much deliberation by governments, the NDIS Specialist Disability Accommodation Rule has been made public. Luke Bo'sher outlines the key points of this long awaited piece of policy.
In-kind funding is potentially the biggest threat to choice and control in NDIS housing and much of the detail about why is in the just published Specialist Disability Accommodation Rule, writes Luke Bo'sher.
What is the right culture for the NDIS, a quasi-marketplace with disruptive service models and ad hoc decision making? Roland and Vanessa outline the 6 crucial pieces of the puzzle.
Sally Coddington explores the connection between service reliability and love at the front line.
The NDIS now has a board with strong corporate credentials, albeit without lived experience of disability. But it won’t matter much since it’s still ministers calling the shots. Luke Bo’sher explores the NDIA’s governance trap.
Advocacy Orgs & Consumer Groups (≤5 FTE)
Sole Trader or Small Organisation (≤5 FTE)
Medium Organisation (6-20 FTE)
Large Organisation (>20 FTE)
Corporate / Government:
$230 + GST
$280 + GST
$380 + GST
$480 + GST
$580 + GST